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Returns

RETURNS
If you aren't 100% satisfied with your purchase, simply return it!
We allow up to 30 days from the date you placed your order to qualify for a refund or store credit. If more than 30 days have gone by since your purchase, unfortunately we can’t offer you a refund. To be eligible for a return your items MUST have tags and be returned in unworn, unwashed, and unaltered condition. Please note: Unless a return is the result of an error on our behalf, original shipping charges are non-refundable and customer is responsible for the cost of return shipping. Please be sure to use a tracking service when shipping back a return. We are not responisble for lost packages when shipping back a return. To return your product, you should mail your product to:
RURAL ROOTS
BOX 543
MALVERN, IA 51551


REFUNDS
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will be applied to your credit card or original method of payment.

DEFECTS OR PROBLEMS
If you received an item with any problems or defects, Please contact us within 3 days of receiving the item to inform us of the issue. Send us an email at info@ruralrootsboutique.com.


EXCHANGES
Due to our limited quantities and high demand of our product, we are unable to offer exchanges. We recommend purchasing the item, and then shipping back the returned product.